AI Operations Manager for the front office
Give your front desk its day back.
Every message still yours to approve.
VERA drafts appointment confirmations, recall and reactivation reminders, no-show follow-up, intake requests, and practice marketing, working from the systems your office already uses. It is not a clinical tool, it gives no medical advice, and nothing reaches a patient until your staff approve it.
No credit card required · Staff approve every message · Not a clinical tool, no medical advice
Built for the front office of independent practices
Stop wearing every hat
Stop running the practice off sticky notes.
The clinical side is yours. The reminding, confirming, chasing, and rebooking is what eats the front desk, and it is exactly what VERA prepares for you.
Appointment confirmations
Confirming tomorrow's schedule by phone takes an hour nobody has. VERA drafts each confirmation so the front desk sends the batch in one review.
Patients overdue for a visit
Recall lists sit untouched for months. VERA surfaces who is past due and writes a reminder for each, with open slots attached.
No-shows and gaps
A missed appointment is an empty slot and a patient who drifts away. VERA drafts a warm rebooking note the next morning.
Intake paperwork on arrival
First visits run long when forms start in the waiting room. VERA sends your existing intake link ahead of time, once staff approve it.
Insurance verification chasing
Unverified coverage turns into a billing problem later. VERA ranks upcoming visits that still need verification and drafts the chase.
Growing the practice
Review requests, referral thank-yous, and community posts fall to whoever has a spare minute. VERA drafts them and waits.
The whole job
Your front office runs on approval.
Three simple steps. Nothing reaches a patient automatically.
Ask in plain words. Get the paperwork back.
6 documents healthcare actually send, set up with your business details, your pricing, and your branding.
Recall · 74 reminders drafted
“Remind patients who are past due for a routine visit.”
The recall list pulled from the practice management system your office connected, with a reminder written for each patient and nothing sent until staff approve it.
Intake · 6 requests drafted
“Send intake paperwork to Monday's new patients.”
A pre-visit message per new patient with your existing intake link and arrival instructions, queued for the office to review before it goes out.
Worklist · 12 flagged
“Which of next week's visits still need insurance verified?”
Appointments with unverified coverage ranked by date, each with a chase note to the payer or the patient drafted and waiting on staff approval.
Automation
VERA can work. You still control what leaves the business.
The same gate applies to every healthcare workflow on this page.
- 01VERA prepares
Drafts the quote, the follow-up, the invoice, the schedule change.
- 02You review
See the numbers, the wording, and exactly who it goes to.
- 03Approval
Approve, edit, or decline. Let the routine ones run on your rules.
- 04Customer
Only approved work ever leaves the business.
Nothing runs without your approval
Every action is a proposal first.
No surprise charges
Cancel before the trial ends and pay nothing.
No lock-in
Export your data, disconnect any tool, any time.
Encrypted and private
TLS in transit, tokens encrypted at rest, never sold.
“Confirming the next day used to take my front desk most of an afternoon. Now every confirmation is drafted and we approve the batch in one sitting. Same messages, a fraction of the time.”
Deborah Wexler
Practice Administrator, Primary Care
of front-desk admin off the week
Typical small-practice estimate
follow-up on a missed appointment
Illustrative: the outreach is drafted the morning after
more recall appointments rebooked
Illustrative figure when every overdue patient gets a reminder
Illustrative outcomes based on the desk work VERA takes on. Your results depend on your business.
The people already running on it.
Owners who stopped doing the paperwork at night.
Dr. Alan Reyes
@reyesfamilypractice
“Recall reminders go out reliably, which used to depend on one person remembering.”
Cedar Hollow Clinic
@cedarhollowclinic
“Patient paperwork and billing follow ups happen on a schedule instead of when we catch up.”
Dr. Naomi Fisk
@fiskdental
“Treatment plans go out the same day with the costs written plainly.”
Willow Street Physio
@willowstphysio
“No shows get a rebooking message that I have approved. Our schedule stopped leaking.”
Dr. Idris Sowande
@sowandeortho
“Nothing reaches a patient without a clinician reading it. That is the only version of this I would use.”
Harborview Optometry
@harborviewoptics
“Annual exam recalls fill a week that used to be quiet.”
Dr. Elise Marchand
@marchandpediatrics
“Insurance follow ups are tracked rather than remembered.”
Stonebridge Chiropractic
@stonebridgechiro
“Care plan renewals are drafted and waiting for me every Monday.”
Dr. Priyanka Bhatt
@bhattdermatology
“Our front desk stopped spending afternoons on statements.”
Lakeside Veterinary
@lakesidevet
“Vaccination reminders and post visit checks run themselves and the tone is right.”
Dr. Curtis Nakai
@nakaipodiatry
“The billing that used to pile up on Friday is done by Thursday.”
Rosemont Behavioral Health
@rosemonthealth
“Scheduling changes go out as one approved message instead of a chain of calls.”
Most popular with practices.
Connect your scheduling, payment, review, and marketing tools. VERA works only from the systems your office chooses to connect.
Start freeSign in once, no API keys. VERA reads only what you approve. Logos indicate available integrations, not partnerships.
Browse all 157 integrationsSimple plans, clear value
Plans that grow with your practice.
Every plan starts with a free trial. Below are VERA's standard plans, pick the one that fits your front office.
Starter
Perfect for a solo provider with one front-desk seat
Growth
For practices with a full front-office team
Pro
For multi-provider or multi-location practices
Starter
1,000 creditsFor solo business owners testing VERA
Billed monthly · cancel anytime
Draft and approve everyday work in one place.
Start 7-day trialNo credit card required. Cancel anytime. You keep your data and integrations.
- Team members
- Not included
- Connected integrations
- 5 accounts
- Automation
- Manual approval
Growth
2,500 creditsFor active small businesses
Billed monthly · cancel anytime
Run recurring campaigns and lead workflows on autopilot, with approval.
Start 7-day trialNo credit card required. Cancel anytime. You keep your data and integrations.
- Team members
- 3 included, add more
- Connected integrations
- 15 accounts
- Automation
- Auto-pilot + guardrails
Pro
10,000 creditsFor power users, agencies & multi-brand teams
Billed monthly · cancel anytime
Manage many brands and a team with roles and permissions.
Start 7-day trialNo credit card required. Cancel anytime. You keep your data and integrations.
- Team members
- 10 included, unlimited extra
- Connected integrations
- 50 accounts
- Automation
- Advanced + roles
Start with trial credits for 7 days. Upgrade anytime to unlock your selected plan’s full monthly credits, automations, integrations, and team features. No commitment during your trial. How credits work
What credits get you
Real per-action costs from the product.
- Draft a post, email, or reply3 credits
- Create a full content calendar25 credits
- Research your competitors25 credits
- Analyze business data or a report20–50 credits
- Run an approved automation5–25 credits
- Heavy agent task (web + tools)50–150 credits
Your plan’s monthly credits work across all of these, mix and match drafts, research, and automations however you like.
How credits work
Open any question for the detail.
What uses credits?
AI work: drafting content, research, analysis, and running approved automations. Simple chats cost the least; heavy agent tasks cost more.
Do unused credits roll over?
Your monthly plan allowance resets each billing cycle. Credit packs you buy separately roll over and don't expire.
Can I buy more credits?
Yes, add credit packs anytime (from $10 for 500 credits), or turn on auto top-up so work never stalls.
What are the plan limits?
Each plan includes a set number of seats, connected integrations, and scheduled tasks (see each card). Approval and automation capabilities also step up by plan.
What does that look like in practice?
Using the per-action costs above, Growth's 2,500 monthly credits cover roughly 800 drafted posts, or 100 competitor research runs, or 100 full content calendars a month, mix and match however you work.
What do I get during the 7-day trial?
A limited pool of trial credits to explore VERA, enough to evaluate it, not the full paid allowance. Upgrade anytime and your selected plan's full monthly credits and features unlock immediately.
What happens when I run out of credits?
The next AI action pauses before it runs (nothing is half-charged) and VERA prompts you to buy a credit pack or upgrade your plan. Work already completed is unaffected, and your monthly credits refill at the start of the next billing cycle. Turn on auto top-up and VERA adds a pack automatically so nothing stalls.
Answers first
Frequently asked questions.
How does VERA handle patient privacy?
Honestly and narrowly. VERA reads only the systems your office chooses to connect, and it is approval-gated by design: no message reaches a patient until a member of your staff reviews and approves it, and every action is logged. We do not claim any healthcare certification here. Talk to us about your practice's specific compliance requirements before you connect anything, and involve your own compliance advisor in that decision.
Is VERA a clinical tool?
No. VERA does not give medical advice, support diagnosis or treatment decisions, or act as an electronic health record. It works on the administrative and marketing side of the practice: confirmations, reminders, follow-up, paperwork requests, and outreach.
Will VERA message my patients on its own?
No. VERA drafts and waits. Your staff approve, edit, or decline every message before it is sent, and nothing is scheduled to go out without that approval.
Where does the patient information come from?
From the practice management, scheduling, billing, or marketing systems your office connects, and nothing else. VERA does not go looking for patient data, and you control which systems are connected and can disconnect at any time.
Can it help with insurance verification?
On the administrative side, yes. VERA flags upcoming appointments where coverage still needs verifying, ranks them by appointment date, and drafts the chase note to the payer or the patient for your staff to approve.
Can several front-office staff use it?
Yes. Growth and Agency plans include multiple seats, so your schedulers, billers, and office manager can review and approve together.
Can we review everything before it happens?
Always. VERA is approval-first by design: propose → approve → execute. Nothing external happens without a person on your team saying yes, and every action is logged.
Still have questions? Talk to us.
Ready when you are
Give your front desk back the hours it loses to admin.
See how VERA prepares confirmations, recalls, follow-up, and outreach for your practice, while your staff approve every message.
- No credit card required
- Staff approve every message
- Not a clinical tool
Not quite your business?
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